Logistics · AI Enablement

Building intelligent operations & the AI behind them.

Operations transformation leader translating complex logistics into AI-powered workflows — for the people, processes, and platforms that move the work forward.

Dallas, Texas15+ Years of Experience
Professional Summary

A career spent at the seams.

Logistics AI Specialist & Operations Transformation Leader with 15+ years of experience in freight forwarding, international operations, pricing, sales, and process optimization. Recognized for rapidly identifying operational bottlenecks and deploying AI-powered workflows, business intelligence platforms (DOMO), and automation solutions that deliver measurable efficiency gains. Proven ability to influence C-level stakeholders, translate business needs into technical requirements, and drive technology adoption across non-technical teams. Self-taught in modern AI tools and capable of vibe-coding complete web applications. Bilingual English/Spanish.

Core Competencies

AI Enablement & Workflow Improvement
Business Intelligence & DOMO
Data Aggregation, Cleanup & Transformation
Cross-Functional Collaboration
Process Documentation & SOP Development
Requirements Gathering
Technology Adoption & User Support
Freight Forwarding & Logistics Operations
CargoWise Reporting & Workflow Visibility
Process Automation Initiatives
KPI Reporting & Data Analysis
Team Training & Operational Support
Client Onboarding & Success
English / Spanish Bilingual Communication

Services

AI Agents for Operational Efficiency

Turn repetitive coordinator work into a 15-second workflow.

Custom AI agents that plug into freight-forwarding tools (7LFreight, Microsoft Copilot, your existing inbox) and replace the manual quote-gathering, PDF-building, and email-writing layer — without replacing your people.

  • Live 7LFreight rate queries with top-5 carrier ranking
  • Multi-channel delivery: email, chatbot, internal portal, Microsoft 365
  • Operator always has final approval before a quote leaves
  • Branded PDF deliverables in your existing template

AI Quoting Agent · Pricing & ROI

$1k–$4k/mo · 5–6× ROI in freed labor capacity.

A productized package with white-glove implementation, volume-banded monthly pricing, and a one-time setup. Designed to deliver margin from day one — one connection to 7LFreight replaces up to three coordinators of repetitive bandwidth.

  • Starter $1k/mo · Growth $2k/mo · Scale $4k/mo (volume-banded)
  • $2,500 one-time white-glove implementation
  • Unlimited users — no per-seat fees
  • Month-to-month, no long-term contract

Portfolio Showcase

Supply Chain Command

Supply Chain Command

Real-time logistics BI dashboard with KPI tiles, shipment-trend and lead-time analytics, and a live shipments register — modeled on the DOMO deployments I've led in production.

Next.jsrechartsDOMO-style BITailwindCSS
AuraLens Headshot AI

AuraLens Headshot AI

AI-powered headshot generator that turns reference photos into professional corporate portraits, with a paid Stripe-gated LinkedIn pack powered by Gemini 2.5 Flash Image.

Next.jsGemini APIStripeTailwindCSS

Professional Experience

March 2026 – PresentDallas, Texas, United States

PGL (Perimeter Global Logistics)

Logistics AI Specialist – I.T. Team

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  • Leading company-wide DOMO business intelligence implementation (currently 75% complete), collaborating directly with data scientists, engineers, third-party developers, and stakeholders to build scalable analytics, Snowflake schemas, and foundational data layer for future agentic AI automation.
  • Partnered with IT Director to design and present executive-level DOMO proof-of-concept, securing approval and shifting the organization away from non-scalable PowerBI environment.
  • Built high-trust relationship with company owner/chairman through in-depth strategic discussions; ideas and concepts now directly informing software development efforts with external engineering resources.
  • Serve as primary bridge between operations and IT, translating complex business requirements into actionable AI-enabled workflows and process improvements.
  • Actively championing adoption of advanced AI development tools (Claude Code, Perplexity, etc.) to replace legacy RPA approaches and accelerate internal capability building.
September 2025 – March 2026Dallas, Texas, United States

Client Success Coordinator

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October 2024 – May 2025Dallas-Fort Worth, TX

Central Cargo North America Inc.

Sales Executive

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October 2024 – May 2025Dallas-Fort Worth, TX

Operations Supervisor

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June 2022 – June 2024United States (Remote)

Point Global Logistics

Pricing & Contracts Manager

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August 2021 – June 2022United States

Crane Worldwide Logistics

Inside Sales Supervisor

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August 2018 – June 2021Dallas/Fort Worth, TX

Team Worldwide

International Operations Manager

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September 2016 – August 2018Dallas/Fort Worth, TX

SEKO Aerospace & Aviation - Government and Defense

Strategic Clients Account Manager

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September 2016 – August 2018Dallas/Fort Worth, TX

Data Analyst

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June 2015 – August 2016Dallas, TX

RAK Logistics

International Operations Supervisor

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October 2012 – June 2015Dallas, TX

SEKO Logistics

International Export Manager

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May 2011 – October 2012Dallas, TX

Kintetsu World Express

International Export Operations Agent

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May 2011 – October 2012Dallas, TX

Global Account PIC

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May 2011 – October 2012Dallas, TX

QA Auditor

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Certifications

Surface Transportation of Hazardous Material

ShipMate, Inc.

Transportation of Dangerous Goods by Vessel

ShipMate, Inc.

Transportation of Dangerous Goods by Air

ShipMate, Inc.

International Traffic in Arms Regulations (ITAR)

SEKO Logistics

Unit Load Device (ULD BUP 1500)

Lufthansa Cargo

Education

Tarrant County College

Fort Worth, TX

Completed coursework in Business Administration, Computer Science, Mathematics, and Social/Behavioral Sciences

Henry County High School

High School Diploma

Professional References

Confidential References

Professional Contacts & Supervisors

Portrait of Alex Orozco
About

A note from Alex.

I started from the ground level in operations, learning freight forwarding from almost every angle: operations, account management, data analytics, contract management, and pricing. I’ve always been tech-savvy, so as the AI era emerged I quickly became addicted to the technology and to figuring out how to deploy it inside business and freight-forwarding operations specifically. I’ve always had a knack for breaking things down into a step-by-step process and finding the inefficiencies and bottlenecks. Now I’ve taken my experience from nine different freight forwarders and my unique skill set and channeled it into building agentic workflows that deliver million-dollar ROI when you calculate the time they save.

Get In Touch

Let's work together

Currently open to new opportunities in AI enablement and logistics transformation. Feel free to reach out for collaborations or just a friendly hello.

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